When I received this product it was missing the mini travel buddy that goes with neck pillow. When I contacted the seller I was informed that the company no longer makes them. They said they would look to see if they had one. I responded that it did not have to be a hippo and that I would take any substitution since I already paid for it. Several weeks went by with no response. I contacted them again and expressed my disappointment to their lack of action. About a week later I recieved a bear buddy. The product is fine but I was very disppointed with the seller. If they knew the product was no longer being made it should have been removed.
I just read the review on the hippo buddy. I have to say I have had the exact opposite experience with the company. When I called them, I was taken care of and got exactly what I wanted. And it is the only neck pillow my kids play with when they are not using it. Great idea and so soft to touch.
Buy Noodle Head Travel Buddies Pink Hippo Now
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