We bought this toy for a gift. It is very cute and we thought the colors and musical sounds would appeal to a toddler. We also thought the parents would like the wood component of the toy, so that it was not all plastic. We liked the toy, and it was made well. Unfortunately, the right wheel did not turn well. It just drug, causing the toy to turn over, and that same wheel also is the one that ingages the musical portion of the toy, so there wasn't any music either. We decided to return the toy, and asked for details on how to get a return authorization. On 9/24/12 we received an email stating we would receive a refund for the toy along with the following comment "do not worry about returning the snail, as the cost to ship it is not worth it." That surprised me, as I thought Brokenpinata would want their product back, and I was happy to ship it back.
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