Wednesday, February 5, 2014
Gund Lesley 16" Beige Bear
I received this beautiful jointed bear only to discover that the bear's joints did not work and the bear could not be posed so I returned it to Caught By Surprise where I ordered it from. The problem was due to bad Chinese manufacturing practices. Initially I gave Caught by Surprise a 3 star rating as I was so disappointed with the bear's functionality, but now, after they responded with my complaint promptly with sensitivity and professionalism, I want to give them a higher rating.I expected something much nicer for the price. I found a different one for $25 that I liked a lot more.wish it was made of natural fibers but beautiful none the less. I couldn't afford the merino wool expensive bears so this as the next best buy. he has moveable legs and arms. My son wanted a teddy bear like Michael from Peter pan.
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